Frequently Asked Questions

Get answers to common questions about Removal Service.

Appointments typically take 30 to 60 minutes depending on enhancement type and thickness. If nails are heavily filled or bonded, allow extra time. We assess nail health first and adjust the process to remove safely without rushing.

When performed correctly removal shouldn't permanently damage nails. Our gentle soak-and-file method and experienced technicians minimize thinning and trauma. We recommend follow-up care like cuticle oil and a short recovery period before applying a new set.

Yes — we remove acrylics, hard gels, gel polish, and dip powder safely. Each product uses an appropriate technique such as soaking or controlled filing, and we tailor the approach to avoid over-filing and protect natural nail integrity.

You don't always need separate appointments, but booking removal before a new set ensures nail health. If nails need recovery we may recommend a short break or nourishing treatments prior to applying the new enhancements.

No special prep is required. Avoid forcibly peeling enhancements. Arrive with clean hands and remove polish if possible. Bring reference photos if you want a similar look later; we provide all tools and assessment on arrival.

You can usually get a fresh set immediately if nails are healthy. If we find damage or thinning, we may recommend brief recovery with nourishing treatments. Your technician will advise the safest timing based on nail condition.